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Technology to manage knowledge

The training and training of employees is a constant need in organizations. Today, through virtual education, technology and different learning methodologies, this process can be much more effective and experiential.

Using technology to train employees is also a way to transform and generate value. Yes, giving them the chance to close knowledge gaps, to develop and strengthen their skills, abilities and aptitudes through virtual education allows for more aligned teams  . and connected with the strategy and objectives of the organization.

And virtual education or  e-learning  is not giving them access to a lot of information in pdfs, no. It is to generate a whole learning experience that will help increase the productivity and efficiency of collaborators , to empower them more with the purpose and to comply with the key indicators (KPI’s) of the company.

At Koideas, “the success of virtual training lies in finding the specific needs, the appropriate expert, and evaluating the process.”

Koideas  is a company that for five years, based on technology and different methodologies, transforms the knowledge of organizations into learning, that is, it  develops effective, flexible, entertaining, interactive and repeatable training strategies  that adjust to the needs of each company. Jose Manuel Soto, commercial manager, explains that in any virtual education project four variables must be taken into account:

1

Strategy:  what you want to achieve with the project, for example, train collaborators in a new methodology or in the use of a new tool. It can also be to explain useful things to customers about a product or service and sell more.

2

Contents:  keep in mind the theme and the methodology to be implemented. At Koideas they create courses and content that generate learning, to do so they know very well the target audience that will receive the training, for this reason they  apply andragogy, which is pedagogy focused on adults  and based on the characteristics of each audience they define the language , the type of navigation, the design to be implemented, the usability and the user experience.

Regarding the methodology, there are many: telling stories to train, games or challenges in which they face a situation and learn,  microlearning  or short and precise courses on a topic (they last 10, 15 or 20 minutes maximum), 10 /70/20 in which 10% is theory, 70% is experience and practice and 20% is interaction and sharing with others. It is thanks to the chosen methodology (it can be one or a combination of several) that the interest, motivation and commitment of those who take the courses is achieved.

3

Platforms to host the contents:  they are known as LMS, Learning Management System, in addition to hosting the courses,  they allow synchronizing the progress of each student, potentiating learning and receiving feedback from users. Moodle and Blackboard Learn are some of these, however, today the trend is  to use more  open source platforms  and software  as a service  that are intuitive and very easy to use and manage to make the learning experience more effective.

4

Administration and monitoring:  it is key for the training plan to work, it is checked that it is aligned with the objectives of the organization, that the different teams are motivated, that each action is really strategic to maintain interest.

In addition to these variables, which must be very well aligned for the entire virtual learning experience to work correctly, Jose Manuel points out that they are constantly searching for and referencing good practices, trends, technologies and methodologies applied to e-learning, “that’s how we  are always updated and we develop experiences that are effective,” he says.

Virtual education or e-learning allows optimizing time and money in knowledge management strategies within organizations.

Mobile learning, mobile apps, social learning, learning analytics, microlearning and virtual reality and  machine learning  to anticipate behaviors are some of the trends applied in the training courses  created by Koideas, in which each of its elements (text, design, etc.) , images, videos, music, games) is protected by copyrights.

Satisfactory experiences

Organizations such as Grupo Nutresa, Sura, Argos, Colmena Seguros, Incolmotos Yamaha, Taller A, Naf Naf and many more have co-created  courses and learning experiences with Koideas to democratize knowledge with their different interest groups.

For Incolomotos Yamaha, for example,  they took a motorcycle electricity course to virtuality  with which the participants learned about the components of a motorcycle, their characteristics, how to make a good connection and had the challenge of starting a motorcycle from a game in which they were connecting the elements, if they did it correctly it would turn on, if not, it could burn.

Having this type of virtual training for employees  represents savings in time, costs and greater efficiencies in the processes because all the staff will have the same knowledge and can better perform their duties.  “When we have a highly trained and trained team, together we can achieve the company’s strategic objectives,” says Jose Manuel.

With appropriate technology and methodologies, it is possible to transform the training and training processes of personnel so that employees, through discovery, challenges and the acquisition of new skills, really retain the information that is delivered to them to increase their performance.

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