{"id":7853,"date":"2023-03-09T16:23:54","date_gmt":"2023-03-09T21:23:54","guid":{"rendered":"https:\/\/www.cadena.com.co\/?p=7853"},"modified":"2023-03-09T16:23:54","modified_gmt":"2023-03-09T21:23:54","slug":"digital-ventures-a-trend-that-is-here-to-stay","status":"publish","type":"post","link":"https:\/\/www.cadena.com.co\/en\/digital-ventures-a-trend-that-is-here-to-stay\/","title":{"rendered":"Digital ventures: a trend that is here to stay?"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"7853\" class=\"elementor elementor-7853\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ee8765f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ee8765f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b49fd2\" data-id=\"5b49fd2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7870cdf3 elementor-widget elementor-widget-text-editor\" data-id=\"7870cdf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p><div class=\"wpb_text_column entradillasBlog\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column entradillasBlog\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column entradillasBlog\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column entradillasBlog\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column entradillasBlog\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column entradillasBlog\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column entradillasBlog\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column entradillasBlog\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column entradillasBlog\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column entradillasBlog\"><div class=\"wpb_wrapper\"><p><span style=\"vertical-align: inherit;\">E\u00a0 <\/span><em><span style=\"vertical-align: inherit;\">-commerce<\/span><\/em><span style=\"vertical-align: inherit;\"> \u00a0has become the number one digital tool for companies to differentiate themselves from their competition, thanks to features such as omnichannel models, better user experience, and reduced operating costs.<\/span><\/p><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span style=\"vertical-align: inherit;\">In a survey carried out by\u00a0 <\/span><em><span style=\"vertical-align: inherit;\">SendCloud<\/span><\/em><span style=\"vertical-align: inherit;\"> ,\u00a0 <\/span><a href=\"https:\/\/www.sendcloud.es\/estudio-ecommerce-2020\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"vertical-align: inherit;\">e\u00a0 <\/span><em><span style=\"vertical-align: inherit;\">-commerce<\/span><\/em><span style=\"vertical-align: inherit;\"> \u00a0has grown 6.7% in the last year<\/span><\/a><span style=\"vertical-align: inherit;\"> \u00a0thanks to the pandemic. This, taking into account that for the consumer, the experience during their purchase process has become one of the most important factors in making their final decision to carry the product or not.<\/span><\/p><p><span style=\"vertical-align: inherit;\">Even, as a consequence of the quarantines during the pandemic, more than 70% of people in the world began to buy\u00a0 <\/span><em><span style=\"vertical-align: inherit;\">online,\u00a0<\/span><\/em><span style=\"vertical-align: inherit;\"> generating\u00a0 <\/span><a href=\"https:\/\/changecreator.com\/about\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"vertical-align: inherit;\">profits for the companies that were online for about 39,000 USD<\/span><\/a><span style=\"vertical-align: inherit;\"> . These results have led more and more entrepreneurs to transform digitally by creating\u00a0 <\/span><a href=\"https:\/\/staffwww.cadena.com.co\/e-commerce-una-solucion-para-las-empresas-en-tiempos-de-crisis\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"vertical-align: inherit;\">100% online ventures<\/span><\/a><span style=\"vertical-align: inherit;\"> \u00a0that grow exponentially in their first months, according to the\u00a0 <\/span><em><span style=\"vertical-align: inherit;\">Change creator<\/span><\/em><span style=\"vertical-align: inherit;\"> technology and trends magazine .<\/span><\/p><p><span style=\"vertical-align: inherit;\">So how to achieve it and what kind of good practices to implement? <\/span><a href=\"https:\/\/staffwww.cadena.com.co\/casos-globales-de-transformacion-tecnologica\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"vertical-align: inherit;\">To do this, we share these global<\/span><\/a><span style=\"vertical-align: inherit;\"> success stories\u00a0 .<\/span><\/p><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"contDrop\"><div class=\"dropcap bgseguridad\"><b><span style=\"vertical-align: inherit;\">1<\/span><\/b><\/div><p><a href=\"https:\/\/sellics.com\/blog-how-amazon-became-the-most-successful-store-in-the-world\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><span style=\"vertical-align: inherit;\">Amazon<\/span><\/strong><\/a><\/p><\/div><p><span style=\"vertical-align: inherit;\">Its initial purpose in 1994 was to be an online bookstore. However, its success transformed the company with\u00a0 <\/span><em><span style=\"vertical-align: inherit;\">online<\/span><\/em><span style=\"vertical-align: inherit;\"> sales \u00a0of all kinds of products such as appliances, technology or entertainment. It currently has 560,000 users and generates net revenue of $177.9 billion, shipping worldwide. How did they do it?<\/span><\/p><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul><li><strong><span style=\"vertical-align: inherit;\">Technologies of the Fourth Revolution:\u00a0 implementing <\/span><\/strong><a href=\"https:\/\/staffwww.cadena.com.co\/inteligencia-artificial-en-la-digitalizacion-y-gestion-de-documentos\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"vertical-align: inherit;\">technologies such as\u00a0 <\/span><em><span style=\"vertical-align: inherit;\">big data<\/span><\/em><span style=\"vertical-align: inherit;\"> , process automation, and artificial intelligence<\/span><\/a><span style=\"vertical-align: inherit;\"> in its\u00a0 digital processes have allowed this online company to more accurately analyze its users&#8217; data, create more precise algorithms, and be more assertive with the publicity of the services and products that they offer to their final buyer.<\/span><\/li><li><strong><span style=\"vertical-align: inherit;\">Low prices and fast shipping:\u00a0\u00a0<\/span><\/strong><span style=\"vertical-align: inherit;\"> Offering different products from different categories with affordable prices, fast shipping and successful navigation and digital experiences in onboarding\u00a0 <\/span><a href=\"https:\/\/staffwww.cadena.com.co\/lo-mas-importante-de-la-experiencia-de-usuario-es-el-onboarding\/\" target=\"_blank\" rel=\"noopener noreferrer\"><em><span style=\"vertical-align: inherit;\">have<\/span><\/em><\/a><span style=\"vertical-align: inherit;\"> been three successful Amazon practices. <\/span><br \/><span style=\"vertical-align: inherit;\">Consumers prefer businesses where they have no difficulty understanding where or how to shop, can trust that their money hasn&#8217;t been lost, and get their orders as quickly as possible. This improves the perception of service.<\/span><\/li><li><strong><em><span style=\"vertical-align: inherit;\">Stock<\/span><\/em><span style=\"vertical-align: inherit;\"> availability\u00a0 :\u00a0<\/span><\/strong><span style=\"vertical-align: inherit;\"> they positioned themselves as an\u00a0 <\/span><a href=\"https:\/\/staffwww.cadena.com.co\/no-hay-una-formula-unica-en-el-e-commerce\/\" target=\"_blank\" rel=\"noopener noreferrer\"><em><span style=\"vertical-align: inherit;\">e-commerce<\/span><\/em><\/a><span style=\"vertical-align: inherit;\"> \u00a0that has the solution for all kinds of needs. This purpose has led them to create different alliances to be the number one option in delivering what the client really needs.<\/span><\/li><\/ul><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"contDrop\"><div class=\"dropcap bgseguridad\"><b><span style=\"vertical-align: inherit;\">2<\/span><\/b><\/div><p><strong><span style=\"vertical-align: inherit;\">eBay<\/span><\/strong><\/p><\/div><p><span style=\"vertical-align: inherit;\">This e-commerce website is known for offering auctions of technological products, which include a buyer protection program to offer you a\u00a0 <\/span><a href=\"https:\/\/staffwww.cadena.com.co\/uso-de-chatbots-para-mejorar-el-servicio-al-cliente\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"vertical-align: inherit;\">differential service<\/span><\/a><span style=\"vertical-align: inherit;\"> .<\/span><\/p><p><span style=\"vertical-align: inherit;\">The strategy focuses on both B2C and B2B commerce. Buyers can create their accounts for free, but sellers do pay a small fee. Their success has led them to operate online in more than 100 countries around the world, including the United States, the Netherlands and Mexico, thanks to practices such as:<\/span><\/p><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul><li><strong><span style=\"vertical-align: inherit;\">Experience in the service:\u00a0<\/span><\/strong><span style=\"vertical-align: inherit;\"> the attention and trust that this company has generated to its clients have been key in its growth process.\u00a0<\/span><a href=\"https:\/\/www.arpatech.com\/blog\/success-story-ebay-e-commerce-giant\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"vertical-align: inherit;\">Achieving satisfied and happy customers through the service<\/span><\/a><span style=\"vertical-align: inherit;\"> \u00a0and experience that the platform offers to its consumers is their first tactic.<\/span><\/li><li><strong><span style=\"vertical-align: inherit;\">Online reputation:\u00a0<\/span><\/strong><span style=\"vertical-align: inherit;\"> one of their strategies to build trust during the user&#8217;s purchase was to build their <\/span><em><span style=\"vertical-align: inherit;\">\u00a0online<\/span><\/em><span style=\"vertical-align: inherit;\"> reputation . For example, through\u00a0 <\/span><a href=\"https:\/\/pimberly.com\/blog\/ebay-part-ecommerce-strategy\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"vertical-align: inherit;\">recommendations,\u00a0 <\/span><em><span style=\"vertical-align: inherit;\">feedback<\/span><\/em><span style=\"vertical-align: inherit;\"> \u00a0, and product ratings<\/span><\/a><span style=\"vertical-align: inherit;\"> , this\u00a0 <\/span><em><span style=\"vertical-align: inherit;\">e-commerce\u00a0<\/span><\/em><span style=\"vertical-align: inherit;\"> shows its target audience the best option for the product they are looking for.<\/span><\/li><li><strong><span style=\"vertical-align: inherit;\">Sales for companies:\u00a0<\/span><\/strong><span style=\"vertical-align: inherit;\"> becoming a channel in which companies also earn money was the solution so that those who had too many unsold products in\u00a0 <\/span><em><span style=\"vertical-align: inherit;\">stock<\/span><\/em><span style=\"vertical-align: inherit;\"> \u00a0could market at better prices.<\/span><\/li><\/ul><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"contDrop\"><div class=\"dropcap bgseguridad\"><b><span style=\"vertical-align: inherit;\">3<\/span><\/b><\/div><p><strong><span style=\"vertical-align: inherit;\">Rakuten<\/span><\/strong><\/p><\/div><p><span style=\"vertical-align: inherit;\">Recognized in the world as the Amazon of Japan, this is one of the 10\u00a0 \u00a0largest <\/span><em><span style=\"vertical-align: inherit;\">e-commerce companies in the world. <\/span><\/em><span style=\"vertical-align: inherit;\">In its beginnings it had six employees and currently has 10,000 and operates in 24 countries, including Switzerland, Portugal, Ireland and Austria.<\/span><\/p><p>Esto, sumado a que el 90% de usuarios japoneses en internet tienen una cuenta y 40.000 empresas e inversionistas como Pinterest, la selecci\u00f3n de f\u00fatbol de Barcelona, la NBA o el\u00a0<em>Golden State Warrios<\/em>, la han posicionado como una de las mejores plataformas del mundo. \u00bfQu\u00e9 acciones han adelantado?<\/p><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><ul><li>A trav\u00e9s de\u00a0<a href=\"https:\/\/www.humblebunny.com\/sell-on-rakuten-japan-e-commerce-market\/\" target=\"_blank\" rel=\"noopener noreferrer\">un sistema de puntos vinculado a las tarjetas de cr\u00e9dito<\/a>, este\u00a0<em>e-commerce<\/em>\u00a0les permite a los consumidores acumular puntos por compras en su plataforma, una t\u00e1ctica que fortalece la lealtad de los clientes y los motiva a consumir cada vez m\u00e1s productos.<\/li><li><span style=\"vertical-align: inherit;\">Technologies such as\u00a0 <\/span><a href=\"https:\/\/staffwww.cadena.com.co\/automatizacion-inversion-y-ahorro\/\" target=\"_blank\" rel=\"noopener noreferrer\"><em><span style=\"vertical-align: inherit;\">big data<\/span><\/em><\/a><span style=\"vertical-align: inherit;\"> \u00a0and artificial intelligence have improved the logistics of shipping and delivering products, reinforcing the user&#8217;s digital experience and improving the service.<\/span><\/li><li><span style=\"vertical-align: inherit;\">Strategies focused on\u00a0 <\/span><em><span style=\"vertical-align: inherit;\">Growth hacking\u00a0<\/span><\/em><span style=\"vertical-align: inherit;\"> for the consumption of\u00a0 <\/span><a href=\"https:\/\/staffwww.cadena.com.co\/dar-el-paso-al-comercio-electronico-en-medio-de-una-pandemia\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"vertical-align: inherit;\">electronic commerce<\/span><\/a><span style=\"vertical-align: inherit;\"> \u00a0in three moments: the first to attract users to the\u00a0 <\/span><a href=\"https:\/\/staffwww.cadena.com.co\/5-pasos-para-aterrizar-en-el-mundo-digital\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"vertical-align: inherit;\">website<\/span><\/a><span style=\"vertical-align: inherit;\"> , the second to activate and generate actions such as browsing the platform or buying and the last, to build customer loyalty and generate happiness with their purchase, have been his greatest source of success.<\/span><\/li><\/ul><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><blockquote><div class=\"destacados cen\"><span style=\"vertical-align: inherit;\">Omnichannel, user experience and service satisfaction are aspects that Amazon, eBay and Rakuten have in common. Their main objective is not to sell, but to create experiences that make their users feel happy and safe to buy again.<\/span><\/div><\/blockquote><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>E\u00a0 -commerce \u00a0has become the number one digital tool for companies to differentiate themselves from their competition, thanks to features such as omnichannel models, better user experience, and reduced operating costs. In a survey carried out by\u00a0 SendCloud ,\u00a0 e\u00a0 -commerce \u00a0has grown 6.7% in the last year \u00a0thanks to the pandemic. This, taking into [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1857,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[72],"tags":[],"class_list":["post-7853","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tecnologia-en"],"_links":{"self":[{"href":"https:\/\/www.cadena.com.co\/en\/wp-json\/wp\/v2\/posts\/7853","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cadena.com.co\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cadena.com.co\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cadena.com.co\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cadena.com.co\/en\/wp-json\/wp\/v2\/comments?post=7853"}],"version-history":[{"count":0,"href":"https:\/\/www.cadena.com.co\/en\/wp-json\/wp\/v2\/posts\/7853\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cadena.com.co\/en\/wp-json\/wp\/v2\/media\/1857"}],"wp:attachment":[{"href":"https:\/\/www.cadena.com.co\/en\/wp-json\/wp\/v2\/media?parent=7853"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cadena.com.co\/en\/wp-json\/wp\/v2\/categories?post=7853"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cadena.com.co\/en\/wp-json\/wp\/v2\/tags?post=7853"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}