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Learn how to apply marketing strategies and tools to create through dynamic communications, digital experiences that improve interaction with customers.

What did we learn?

1. Actively listen to your customers, understand their needs and provide them with tools that generate value for them.

2. Implement communications strategies that improve customer interactions.

3. Try disruptive methodologies and create mechanisms to visualize the pains and joys of your clients.

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Related Questions

  • Adequate media coverage.
  • Understand the importance of timely and assertively communicating changes or using remote-digital media as relationship tools.
  • Think about how to take a digital product to the physical and not the other way around.
  1. The customer is at the center of the relationship.
  2. Understand digital transformation as an assisted process.

Keep it simple, with a conductive line of communication.

  • Tools: landing pages and marketing automations.
  • Strategies: research and run expectation campaigns and then connect it with your customer interaction channels.

Being able to carry complex or not so positive messages for the client with value generation. From this they also build customer loyalty.

It is fundamental, the success of current marketing is to make massive campaigns that feel personalized.

It is fundamental, the success of current marketing is to make massive campaigns that feel personalized.

  • Convert an information strategy into a sales one.
  • Simplify in terms of data and material storage, information.
  • Integration of the strategy with technologies and digital platforms.