How we can help you?

At Cadena we support your direct media design, execution, and tracking:

On-line media

• e-Mails: electronic media in which personalized messages can be communicated. We send images and documents in attachments as well as the links for downloading them.
• Personalized Web pages: micro-sites with 100% customizable contents, which represent an exclusive user experience. On these pages we can capture data, apply a survey, and communicate special offers.

Off-line Media

• Magazines: creation of corporate magazines for communicating with customers, suppliers, and employees. We offer the design, contents, diagramming, printing, and distribution of your magazine.
• Direct Mailings: physical, customized pieces for your customer communications.
• Transpromo: Paper statements or documents where the fact that the transaction information is always read can be taken advantage of to also communicate special offers.

Other Media

• SMS: text messages to any operator in the country with personalized sender and contents.
• Call Center: Outgoing telemarketing, to support communication campaigns and update data.

Using our TIME platform, Cadena will help you become familiar with your customers’ behavior and their response to campaigns communicated through different channels; that will enable you to identify the most efficient media mix for your target audience.

Cadena will accompany you in creating your strategy for a more profitable account statement, which you can do by:

1. Promoting your own products and services, to increase sales and generate cross sales.
2. Promoting the products and services of external companies that wish to put their advertisements on your account statements.

• Do my customers repeatedly buy my products and services?
• Do I need to measure each one of my communications investments?
• Do I have something in place to periodically communicate with my customers (news, product launchings, acknowledgment)?
• Do I want to use my database to effectively communicate with my customers?